Psy Red

Frequently Asked Questions

How much does a therapy session cost?

 Sessions start at $10 USD, although some specialists may charge more depending on their experience. You will see the exact price when you book your psychologist.

How do I book a session?

It's easy, scroll through our directory of therapists on the ‘Book Now’ page, choose one that fits your needs and select a schedule. You'll be ready in just a few clicks!"

Are therapists authorized?

 Yes, all the therapists at Psy Red are licensed professionals. We verify their credentials so you can be confident in receiving quality care."

What payment methods are available?

We accept PayPal, credit and debit cards. For bank transfers to accounts in El Salvador or the United States, contact us by WhatsApp. All prices are in USD.

Can I schedule an appointment from any country?

Yes! At Psy Red, you can book your therapy session from anywhere in the world. You only need an internet connection for your video call or phone call. If you are outside of El Salvador, you don't pay 13% VAT, just the psychologist's base fee. Choose your psychologist in our directory and schedule whenever you want.

Can I choose my therapist?

Absolutely! Explore our directory to find a therapist based on their specialties, availability and rates, then book the one that's right for you."

What if I need to cancel or reschedule?

 No problem, contact us at info@psy-red.com o al WhatsApp at least 24 hours before your session to reschedule or cancel without hassle.

How does the variable pricing system work and why are there different rates?

We want therapy to be accessible to everyone, that's why we offer rates based on ability to pay. We trust your honesty in making the right choice. If you can afford the regular rate, you will help support the model and those who need it most. Everyone receives the same quality of care, regardless of the rate.

What if I have paid but have not yet received my appointment link?


Don't worry, it can take up to 1 hour for your appointment link to arrive in your email after payment. Be sure to check your spam or promotions folder. If you don't receive it after that time, write us at info@psy-red.com or contact us by WhatsApp.

How does Psy Red work?

Psy Red connects clients with qualified therapists for online therapy in Spanish by video call or phone. You choose a psychologist from our directory, book your appointment, pay through our platform, and receive a link to your session - it's easy and accessible for everyone!

Do you have another question? We're here to help!
Write to us at info@psy-red.com or send us a message by WhatsApp.